Universal Group Concludes AI Training for Its Employees

Universal Group concluded on [date] a specialized training program in artificial intelligence (AI) attended by a group of its employees and delivered by Al-Khair Center for Training and Social Development at the Group's headquarters. The program is part of the Group's ongoing efforts to keep pace with technological developments, strengthen employee skills, and introduce the latest AI applications and tools and their growing role in improving the work environment and performance efficiency.

Program Modules
The program covered a range of AI concepts and hands-on applications enabling participants to use these technologies to complete daily tasks, improve productivity, and modernize working methods. Key modules included:
• Core AI concepts and their applications in the workplace.
• Generative AI tools and how to apply them to everyday tasks.
• Prompt engineering and writing effective instructions for accurate outputs.
• Using AI in report writing, data analysis, and decision support.
• Automating repetitive tasks to raise individual and organizational productivity.
• Safe, responsible use and protection of organizational data privacy.
• Practical exercises and simulations based on real cases from the Group’s operations.

Objectives and Outcomes
• Familiarize participants with the latest AI applications and their growing role in the workplace.
• Enable staff to use modern digital tools more effectively.
• Improve performance efficiency and reduce task turnaround time.
• Prepare the workforce to benefit from digital transformation.
• Build an organizational culture that supports innovation and continuous learning.

Part of the Digital Transformation Journey
The program forms a key pillar of the Group's operational efficiency agenda, enabling employees to apply modern technologies to complete tasks, improve the quality of outputs, and shorten turnaround times — with a direct impact on performance levels and the quality of service delivered.